"We want you to be 100% happy with your purchase and offer a 30 day "no quibble" guarantee"
If you change your mind, or the purchase is not suitable, you may notify us to cancel the contract within 30 days after the day of receipt of item(s) and you have a duty to take reasonable care of the item(s) until we receive the item(s) back. posting costs will be at your expense.
PLEASE FOLLOW THE FOLLOWING INSTRUCTIONS CAREFULLY OR A MINIMUM RESTOCKING FEE OF 15% WILL APPLY.
**All products must be in their original condition.
For any s to be considered the product being must be in its original condition with absolutely no sign of wear and tear, and be received back from the date of our shipment.
must be in factory fresh, re-sellable condition, and you must include ALL original packaging, paperwork, and accessories.
The customer is held responsible for merchandise until it safely reaches our warehouse.
To prevent damage, make sure the is packaged correctly.
Insure the package and save your tracking number!
Make sure it is insured for the full value of the purchase.
We are NOT responsible if your merchandise is lost in the mail.
Instruction:
To help you avoid a adjustment, our warehouse staff has provided a handy checklist to show you exactly how to ship a product back to us:
- Item must be in like-new condition Item must be in the complete original packaging
- All accessories that were originally included must be
- All literature that was originally included — manuals, card, etc. — must be in new condition
- Double-box the product before shipping Use standard packing tape — no duct tape
- Do not write on the original box Affix shipping label with RA number
your item to:
Rosa Musical Instrument
9674 Telstar Ave. Suite E
El Monte, CA 91731
Any Questions?
Please check this listing page carefully as the answer is usually there. If not, let us know and well try our hardest to reply within one working day.