GEDORE warrants to Customers who purchase a Product from the GEDORE catalogue, website or an authorized GEDORE dealer for use in their profession that the Product will be from defects in workmanship and materials. GEDORE brand torque control tools are warranted for twelve (12) months from date of purchase and up to 5,000 torque cycles (whereafter GEDORE recommends re-calibration). Consumable Products are warranted only against defects in workmanship or materials that prevent their use. For purposes of this , Consumable Products are defined as those Products which are reasonably expected to be used up or damaged during use, including without limitation drill bits, saw and knife blades, grinding and sanding discs, knife blades, files, sensors and batteries. This extends only to the original Customer and may not be transferred or assigned to any third party.

GEDORE, at its option, will repair or replace Products due to defects in workmanship or materials, or provide a by repaying or crediting Customer with an amount equal to the purchase price of such Products. The repair, replacement or of the Products shall be at the election and expense of GEDORE, and shall be Customers sole and exclusive remedy, in lieu of any and all other rights and remedies which Customer may otherwise have. To obtain service, Customer shall follow the of Product procedures set forth in Paragraph 6 below. GEDORE is not responsible for Products which are lost or damaged during . It is recommended that Customer: (1) send the Product with a tracking or delivery confirmation number; (2) use a carrier offering shipment tracking for all s; and (3) either insure the Product during shipment or declare the full value of the shipment so that Customer is protected if the Product is lost or damaged during shipment. GEDORE is not liable for the repair, replacement or of a Product without valid proof of purchase or delivery.

The described above applies only when the Product has been subject to normal use, and does not cover defects or failures resulting from abnormal use, unreasonable use, misuse, abuse, accident, alteration, modification, neglect, lack of maintenance, use after the Product is significantly worn, or when repairs to the Product have been made or attempted by persons other than GEDORE (collectively, "Abuse"). By repairing, replacing or providing a on a Product, GEDORE does not waive a claim that a Product was subject to Abuse.