Peripheral PXDPKC iPod2Car Universal iPod Interface Adapter For Select Vehicles
Although many orders are shipped the same day that we receive them, due to a variety of factors it can take up to 24 hours to process your credit card information and ship your order. FedEx picks up shipments daily, Monday through Friday around 4:00 PM (Eastern Time). They DO NOT operate on weekends or holidays. If you place an order for shipping on Friday night, the next available shipping day is Monday.
We are here to help! Our customer service staff will be glad to assist you with any questions or concerns you may have. We have a service member available 5 days a week to answer your questions.
You can call us from Monday through Friday from 8:30AM - 9:00PM Central Standard Time or Saturday through Sunday from 10:00AM to 7:00PM Central Standard Time.
You can also email us and one of our friendly staff will get back to you usually within one to two hours. All emails are answered in the order they are received and we do answer them all. Include your invoice # and email address with all emails. Please make sure to check your junk mail filter for replies. Sometimes email programs will accidentally place our emails in your junk mail folder.
- We are not responsible for any shipping and/or handling s to an item to HiFiSoundConnection. We will pay the shipping of replacements back to your location.
- Your will be subject to a 20% restocking fee with a $10.00 minimum fee.
- If exchanging you will NOT be subject to the 20% restocking fee. You WILL have to pay the shipping costs.
- We doNOT the amount you paid for shipping, duties, taxes, or any other incurred getting the item to your location.
- We reserve the right to a 35.00 flat fee on / s if the original product packaging is not included.
- Other associated with items not included with the merchandise such as bass knobs, fuse holders, manuals, etc that were not included with the package are also subject to additional depending on the item not .
- All s require an RMA ( merchandise authorization) number. Any packages sent back without an RMA number will be delayed and possibly rejected. Please contact us to obtain an RMA number.
- All s will be tested before any is given.
- All International Sales are final, the / policy does not apply to International orders
- The policy does not cover damage due to improper installation, if an item was physically altered by you, or services performed by anyone other than HiFiSoundConnection.
- We are not responsible for any shipping and / or handling s to a defective item to HiFiSoundConnection.
- We will pay for the shipping on the replacement product going back to your location.
- We reserve the right to refer you to the manufacturer for any s.
- We reserve the right to switch you to a comparable product if the original product is out of stock or discontinued.
- We will not send your replacement item until we have received and checked in the defective product, this may take up to5 business days. All s will be tested before any is given.
- Any item that is MUST first have RMA ( merchandise authorization) number before sending the package, if the package does not have an RMA number clearly on the outside of the packaging it will be automatically refused. Please contact us to obtain an RMA number.
- Subwoofer Exception: Our does not cover blown voice coils, or subwoofers that have been punctured. This is considered abuse by the manufacturer and is not covered under .
- Defective items cannot be for a .
- All International Sales are final, the / policy does not apply to International orders
- The policy does not cover damage due to improper installation, if an item was physically altered by you, or services performed by anyone other than HiFiSoundConnection.