We hope you will be 100% satisfied with your purchase,
but if you are not satisfied for any reason,
please do not hesitate to contact us for a quick and satisfaction solution.
Your satisfaction is of the most importance to us.
Upon the arrival of your package,
we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified.
Try on your dress or clothing as soon as possible without removing the tags, altering, or washing the dress.
If you are ing or exchanging dresses, clothing, or accessories,
please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, of lint and hair and with tags intact and attached.
If the items are damaged or lost when they are , the buyer will be responsible for such damage or loss,
and we will not give the buyer a full . The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping to the items.
Dear, desses by custom-made All of them by hand sewing and they need long time to transport,
there maybe a little sequins/beading/crystal/feather/flowers fall off, it not belong to quality issues,
please kind to understand it, we will do the best for you,
we are sincerly hope you can love it, thank you so much!
